I just downloaded Norton 360 version 3 trail, but when I run the installation it closes just on it's own.
[edit: Clarified subject.]
How did you uninstall your Norton 2010 product? I suggest you to run Norton removal tool from the following link:
Then try to install Norton 360 Version 3.0
Can you please copy and paste the error text here. depending on your Operating system, navigate to:
Windows XP C:\Documents and Settings\All Users\Application Data\NortonInstaller\LogsWindows Vista C:\ ProgramData\NortonInstaller\Logs
You can see a url.txt file inside the Logs folder, open it and then paste the error text here or attach the url.txt to your post.
here it is
I am afraid, this is not the right one I need. Can you see a url.txt file inside the Logs folder?
ok inside the log there is two folders which has the time and date and inside that folder there is three files
thats all there is
Log on to Safe mode, then run the Norton removal tool in the safe mode. Then start the Norton 360 installation in Safe mode. let us know how it goes.
You can find the steps to start your computer in the following document. Select your operating system and then follow the steps:
Starting your computer in Safe mode
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