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Norton 360 version 5 on windows 7 64bit OS - Crashes on Full or Custom scans - only quick scan works
My computer crashes frequently, i.e. multiple times, daily.
I've been using Microsoft security essentials.
It obviously did not prevent whatever got on my computer and when I try to do a scan, other than a quick scan, to clean it off, my computer crashes, i.e. freezes and sometimes the moniter goes black.
I bought Norton 360 thinking it might find and solve the problem.
But my computer still crashes when I do a Norton 360 Version 5 scan, other than quick scan.
I have a Windows 7 Home Premium 64bit operating system.
I saw one suggestion: to do a Malwarebytes scan. But my computer crashes with a Malwarebytes scan also.
Any other suggestions?