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Kudos0

Norton 360 Virus update not downloading or updating

My Norton 360 subscription tells me I need a virus update but when I try to update it starts but does nothing.  The program also doe not run diagnostics.  The only way I got to get new updates was to download a new copy of 360.  But even this new copy did not allow updates to work properly.

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Kudos0

Re: Norton 360 Virus update not downloading or updating

Hi, Tom You could try a reinstall using the Norton Remove and Reinstall Tool, to give you a fresh copy and if that doesn't work, Support can help.

www.norton.com/nrnr

http://norton.com/chat

Windows 10 Home X 64 Norton Security Premium Current

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