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Norton 360v3 doesn't recognize successful virus scans (still shows red 'X' icon)
My Norton 360 v3 keeps complaining that my PC is at risk and needs to be scanned for viruses and spyware. I just completed a full system scan, including optimizing the disk fragmentation, temp files, registry etc.
I have confirmed that the scan ran successfully by going into Tasks > View Security History. It shows a "Full System Scan" running 0:15:33:26 (~15.5 hours), scanning 4.5M items, and with 0 risks detected. However, Norton still shows the red "X" indicating that there is a problem.
When I open Norton, it shows a big red "At Risk!" button, with the label "Your PC needs to be scanned for viruses and spyware". Under the "PC Security" column, it says "At Risk" as well. If I click "View Details" under the "PC Security" column, I get a window that shows a number of Items (Virus and Spyware Scan, Definitions Update, Auto-Protect, etc). Under the Virus and Spyware Scan it says "Never Run", which is really weird given what the log file says.
Any suggestions on how to fix this?