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Norton and Windows 7 System Restore
Last night I had to recover my new PC through the BIOS facility. I could not then and cannot now restore in windows 7 to an earier point as win 7 throws an error message that states, Norton anti virus is preventing it working.
I closed the error message only for my PC to shutdown on it's own. When I rebooted, my desktop was totally black! The pointer moved though. Only task manager worked as usual.
I uninstalled Norton 360 through safe mode with networking and my PC then restored; however, when I put Norton back on, it updated to new version and I lost my back up set. I am having to do another online back up again now.
So - my questions are:
- Has anyone else had the loss of desktop by running system restore with Norton active at all please? Any info?
- Will Windows system restore 'not' work with Norton on?
- Is the loss of back up files normal please? I do not see how this happened as my password and user are the same for norton and the files were not on my PC - it was online storage? I can't understand why a new back up was required
Any info would be great. Thanks.