Kudos0

Norton Antitrack sofware will not install

Posted: 19-Nov-2021 | 1:07PM · 2 Replies ·

I recently purchased the Norton Antitrack software from the Norton Website.  I was never able to get past the first page when I started the program.  It states" Select another method", but then the continue button does not work.  I uninstalled and reinstated the program three times.  I then contacted Norton support who was unable or unwilling to assist in resolving the problem.  I finally asked for a refund, which they refused to honor.  Remember I only purchased this software 8 days ago and never got it to work.  I can't believe a company like Norton is so Arrogant that they will treat a customer that way.  I have contacted Visa to dispute the charge.  BE AWARE!

Replies

Kudos0

Re: Norton Antitrack sofware will not install

Posted: 20-Nov-2021 | 8:40PM · Edited: 20-Nov-2021 | 8:45PM · Permalink

Norton Refunds
Norton products (including subscriptions and Automatic Renewals) may be refunded within 60 days of the purchase date. Shipping, handling, and any applicable tax are not refundable except in certain states and countries where these items are refundable.

For exceptions and to know more about the return policy, read the full Norton return and cancellation policies.

Visit the Member Support and Services home page before you request a refund for assistance with common questions or issues.

https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507

Kudos0

Re: Norton Antitrack sofware will not install

Posted: 20-Nov-2021 | 8:44PM · Edited: 20-Nov-2021 | 8:50PM · Permalink

Norton AntiTrack
Backed by our 60-day money back guarantee.
Renews at $49.99/year after the first year. Savings compared to the
renewal price. See subscription details below.*
For 1 Windows PC (Mac not currently supported)

https://us.norton.com/norton-antitrack 

Introducing Norton AntiTrack
https://www.nortonlifelock.com/blogs/norton-labs/norton-antitrack

Norton AntiTrack
https://us.norton.com/norton-antitrack

Do you know how much trackers know about you?
https://www.nortonlifelock.com/blogs/norton-labs/online-trackers

Download and install Norton AntiTrack
https://support.norton.com/sp/en/us/norton-antitrack/current/solutions/v138368403 - 11/01/2021

Features of Norton AntiTrack
https://support.norton.com/sp/en/us/norton-antitrack/current/solutions/v138652292 - 11/01/2021

Install Norton AntiTrack extension on your web browser
https://support.norton.com/sp/en/us/norton-antitrack/current/solutions/v138651880 - 11/01/2021

Operating system and browser compatibility for Norton AntiTrack
https://support.norton.com/sp/en/us/norton-antitrack/current/solutions/v138345708 - 11/01/2021

Disable tracker blocking for a specific website
https://support.norton.com/sp/en/us/norton-antitrack/current/solutions/v138744797 - 11/02/2021

Norton AntiTrack Data and Personal Data Collected
https://www.nortonlifelock.com/us/en/privacy/product-privacy-notices/#norton-

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