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Kudos0

Norton AntiVirus 11.0r99 for Mac, Live Update hangs under Snow Leopard

I am using NAV 11.1.1 on my Mac Mini under Snow Leopard OSX 10.6.2 with no problems, Live Update works perfectly.
Now I bought a new iMAC and tried to install NAV 11 on it. But after i have installed it under OSX 10.6.2 I am getting Errors with Norton AntiVirus Auto-Protect and I am told to run LiveUpdate.
I can start Live Update, but that never ends, I have to abort it with alt->cmd->escape and Restart the Computer, as Live Update has blocked my Internet Connection.
I had to run Symantec Uninstall immediately, otherwise I could not work any longer with the new iMAC, lots of error-messages on and on, never stops!
I even bought a new version NAV 11, but Surprise, the new donloaded NAV is only Version 11.0r99, that is not customer friendly, why can I not download NAV 11.1.1 direktly from the Symantec Homepage, I am really upset.
Please let me know, how I can install a working version of NAV 11 on my new iMAC ?
Please help


Replies

Kudos0

Re: Norton AntiVirus 11.0r99 for Mac, Live Update hangs under Snow Leopard

Hi pgss,

Please private message me your email address.  I will try to get you a copy of NAV 11.1. 

Kudos0

Re: Norton AntiVirus 11.0r99 for Mac, Live Update hangs under Snow Leopard

NAV 11.1 is working fine so far, but I am getting those 2 messages, after starting LIVE Update:

1. Norton Antivirus wants to use the "Symantec" key

2. IR Tool wants to use the "Symantec key"

What do I have to type In as "Symantec key" ?

Please let me know, what to do to get rid of those 2 messages, which appear every time I run LIVE UPDATE, thank you.

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