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Kudos0

Norton antivirus 2009

I purchased this in march and last nite it allowed a trojan virus into my lap top which is now going to cost me 235.00 to get out of my computer.

To top it off it,I sit on hold for customer service for a hour and 37 min,untill the battery on my phone went dead. Then it took me 35 min. to be able to get on this forum. And this company has no place to actually contact coustomer service and see if i can get my money back for a junky product. Ive had it for 6 months and paid for the service and now it cant even do its job. What a piece pf junk.

 Im sure i will never hear from them to even try to fix their junk.

I have a norton product on my home computer also and if they dont contact me to fix this problem i will never use their product again and i WILL go on every website im a member of and let people knoew of this.

Replies

Kudos0

Re: Norton antivirus 2009

I purchased this in march and last nite it allowed a trojan virus into my lap top which is now going to cost me 235.00 to get out of my computer.

To top it off it,I sit on hold for customer service for a hour and 37 min,untill the battery on my phone went dead. Then it took me 35 min. to be able to get on this forum. And this company has no place to actually contact coustomer service and see if i can get my money back for a junky product. Ive had it for 6 months and paid for the service and now it cant even do its job. What a piece pf junk.

 Im sure i will never hear from them to even try to fix their junk.

I have a norton product on my home computer also and if they dont contact me to fix this problem i will never use their product again and i WILL go on every website im a member of and let people knoew of this.

Kudos0

Re: Norton antivirus 2009

Lloyd315:

We can probably assist you here if you want to provide us further details.

Under certain circumstances profanity provides relief denied even to prayer.Mark Twain
Kudos0

Re: Norton antivirus 2009

Hey dude, whatever your problem is, I pray to my Lord that you look at this page before spending your money, but download (http://www.malwarebytes.org/mbam.php) or ( http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button )

This is a very good malware scanning tool and you can even remove the malware that gets detected, and you can also download SUPERantispyware ( http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE )

Another great free malware detector and removal tool.

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