Not what you are looking for? Ask the experts!
Norton Antivirus Can't Turn On
I recently bought a new windows 8 PC with half a year of norton antivirus installed. It had been working great but I noticed a few days ago that the green check that is normally by the icon in the lower right turned into a red X. I opened up Norton and noticed that my Antivirus, Sonar Protection, and Email Protections are all turned off. When I click the Fix Now button, it simply says that it is Not Fixed, and these three items remain turned off. Furthermore, if I try and scan my system, I get an error, and Norton tells me that my product is not activated. If I go to advanced settings and try to switch the antivirus on, it simply does nothing. I have tried scanning my system with MalwareBytes, and nothing turned up. Does anyone know what might be wrong?