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Kudos0

Norton Antivirus removal tool

I need to locate the Norton webpage for Norton Antivirus removal tool. I need to remove my current subscription and install a brand new subscription that I recently purchased

Labels: Uninstall

Replies

Kudos0

Re: Norton Antivirus removal tool

You do not need to uninstall and reinstall Norton to add a subscription. Just lo into your Norton account and add it there. 

Kudos0

Re: Norton Antivirus removal tool

Hello Darlene

Is your new subscription for Norton Security? If so, then you don't need to uninstall it, unless Norton Antivirus wasn't working well.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.9.4.8 I E 11
Kudos0

Re: Norton Antivirus removal tool

The last I did that was about 5 years ago, just added the product key to my norton account from a retail store purchase the Norton antivirus protection subscription that I had installed on my computer didn't download all of the updates and I had some major problems. I had to contact Norton and have one of their techicians work on it and one of his questions he asked me was my subscription purchased at a retail store come with a disc and I answered yes. Then at that time I was told I had to uninstall the old one with the removel tool before installing the new subscription of Norton.

All of my Norton Antivirus protections are bought at a retail store close to my house and are not purchased online.  

Kudos0

Re: Norton Antivirus removal tool

It is Norton Security Antivirus it was purchased at a local retail store close to where I live. I've always had norton installed on my computer but always purchased it at a locally.

Kudos0

Re: Norton Antivirus removal tool

There is no such thing as Norton Security Antivirus. There is Norton Security Premium, Deluxe and Standard. What do you currently have running on your pc? 

Kudos1 Stats

Re: Norton Antivirus removal tool

There is also Norton Antivirus Basic.

https://us.norton.com/norton-antivirus

Kudos0

Re: Norton Antivirus removal tool

Exactly Krusty. 

Kudos0

Re: Norton Antivirus removal tool

The one that is on my computer now is Norton Antivirus and it expires April 1st 2017.

The one that I purchased at a local retailer is a Norton Antivirus Basic which is the one that I need to install. I was told earlier that I could add the product key to my Norton account and then I would not have to use the removel tool to uninstall the older version which is currently on my computer

Accepted Solution
Kudos1 Stats

Re: Norton Antivirus removal tool

Hello

If you want to use the removal tool, first remove it using the Control Panel method.

Restart

Use this link.   www.norton.com/nrt     . Run it once.

Restart.

Norton Antivirus Basic does not come on a CD any more. The box you bought will contain a card with the key code on it. You will have to download the program.

You can use Krusty's link to download the program. Make sure your new subscription gets added to your Norton Account.

https://us.norton.com/norton-antivirus  Please remember to run Live Update until no more updates and restart when necessary. Please go over the Settings. Please turn off Automatic Renewal.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.9.4.8 I E 11
Kudos0

Re: Norton Antivirus removal tool

The Norton antivirus basic is the one I purchased from a local retail store recently, that is the one I need to install, I've been told I could add that product key to my account

Kudos0

Re: Norton Antivirus removal tool

Thank you this is what I was looking for.

Kudos0

Re: Norton Antivirus removal tool

Hello Darlene

Please wait until just before expiration day. A new key will end the current subscription.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.9.4.8 I E 11