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Kudos0

Norton App Lock Feedback Easier, How?

The most recent version of Norton App Lock (v1.0.2.167) states that one of the changes was to make it "easier for you to give us feedback". I can't find any way within the app to provide feedback. In other apps I've used, there is a feedback form inside the app help or settings menu. I can't seem to find it in the App Lock app. What am I missing? 

Replies

Kudos0

Re: Norton App Lock Feedback Easier, How?

I do not think you have missed anything. I tapped on everything I could find and could not find a feedback link.

I'll ask my contacts about this.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton App Lock Feedback Easier, How?

What I heard from my contacts is that the feedback is asked for in a pop up that will appear after using the app for some time.

I do not feel that justifies the comment in the Play Store, and have asked the line be removed from the description. Not sure if anything can be done before the next update.  I'll let you know if I hear anything more on this.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton App Lock Feedback Easier, How?

I agree. If they really want feedback, they should provide a feedback form within the app settings. That would promote more immediate meaningful feedback than a pop-up that may or may not appear.

Kudos0

Re: Norton App Lock Feedback Easier, How?

I have an update.

The team has removed from the Play Store description for App Lock the line about making it easier to provide feedback.

At least this stops new users from looking for something that is not there.

Things happen. Export/Backup your Norton Password Manager data.

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