• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Norton app lock screen cracked

Hi

My Samsung S7 Edge broke screen in peaces....can see something but went crazy green.

I have screen lock and

I have Norton App lock on settings. Question: Can I or the Insurance companie crack down the code and open the settings?

Replies

Kudos0

Re: Norton app lock screen cracked

If you are saying the physical screen on the phone is broken, there is not much you can do with the device anyway. Hopefully you should have set up your Google Account and or Samsung Account to back up your device. When you get a replacement device, you should be able to sign into your account and restore the data.

If you think you can still use the device to get into the information, there is no cracking of any code required. Just use the code you set up on the device and in App Lock to get back into it.

Things happen. Export/Backup your Identity Safe data.