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Kudos0

Norton Backup

I have a new external hard drive with 4 TB to use as backup. When backing up my computer, Norton Backup stops at about 230 GB and says I am out of space. Lack of space is obviously not the problem. Help!

Replies

Kudos0

Re: Norton Backup

How long have you been using this drive? We have seen reports of backups to external drives filling up the drives for some reason no one seems to be able to figure out.

How big is the backup set you are trying to back up?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Backup

All: Partially duplicated the OP's issue. Brand New TerraMaster TNAS F2-210 with a brand new WD Blue HD - 2 TB. I mapped the drive within Windows and assigned an appropriate drive letter. Verified the drive shows in Norton backup settings under "Where", selected drive C: and documents, videos, etc. Began the BU. The backup FROZE at 25%, however Norton nor Windows gave any notices of insuffecient drive space or other issues. Verified the BU size that was transferred within the TNAS application. NO OTHER DATA is on this drive in the TNAS. Norton IS NOT playing well with NAS in any fashion. 

Nothing shows in Norton history that this backup was attempted nor failed.

"From DOS to Windows 10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 20H2 / build 19042.844 / Norton Core Security 22.21.1.151 / Norton Core v.201103_319 on Android 2.28.01 / Opera GX LVL2 (core: 73.0.3856.400) w/Chrome Extensions
Kudos0

Re: Norton Backup

Thank you for your responses -- I hope the following will help clarify my problem.

I have a new 4TB WD "My Book" external drive. When backing up, Run Backup under Norton 360 shows the data being copied to the proper drive until it reaches about 70% -- then it stops. Norton says Under Security History "Backup performed to G" and "Partial success." It backed up 44 GB before the Details under Norton Backup said the drive was out of space. Properties under File Manager confirmed 44 GB had been saved to the drive and that 3.23 TB on the drive remained free, so the backup worked until it failed. Sorry, I do not know how to display the pages that have this information.