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Norton Backup: "Computer Not Online"
I've searched the Knowledge Base, and re=booted my computer (did not help), then re-installed Norton Online Backup. The re-installed appeared to work (showed that my computer was online; but when I did a "Backup Now", I got an error message from MicroSoft (asking to send them an error report), then Norton Online Backup went in a continuous stae of looking for the "back up agent".
The first time I install the Online Backup, I did get it to do a "back up now" run. But since then, no scheduled BU's have run and no "back up now"'s have run.
I have an up to date Window XP system, running Norton Anti-Virus and firewall; hopefully compatible with Norton Online Back Up.
Please advise next step, as I have exhausted solutions that I can find in the forum. Thanks.