norton backup not recognizing external hd
Posted: 19-Jun-2022 | 9:43AM · 8 Replies · Permalink
My N360 isn't recognizing my external HD.
I ran NPE
I did warm and cold boots.
I am able to access said HD from windows.
Re: norton backup not recognizing external hd
Posted: 19-Jun-2022 | 5:23PM · Edited: 19-Jun-2022 | 6:21PM · Permalink
1) Are you wanting to use Norton Backup to backup your personal files to an external drive?
2) Are you wanting to use Norton Backup to backup your personal files from an external drive to Norton Cloud Storage?
Did you plug in the external drive?
Does Norton Backup recognize the external drive?
for example: #1
Note: When you reinstall Norton. You'll need to re-create your backup sets.
Note: Your Norton product does not back up your files automatically if the backup destination is local backup. Backing up to local storage devices needs your intervention.