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Norton Backup not Reporting accurate amount of Storage left
PLEASE HELP! I have gotten absolutely no where with the live chat.
I have an account with 25GB of storgage I have 5 computers being backed up with the following amounts of data:
I keep getting a message stating "Available storage is critically low. You are down to only 3% of available space and may have trouble completing a backup. You can easily add more storage to your account and ensure you have enough room to back up your files."
This is obviously not accurate. I am only using about 16GB of data.
One of those PC's was reformatted a year ago due to virus and then Norton Backup was reinstalled. Is it possible that it is still being reported on your end as a device, even though it is not showing up on my list of computers?