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Kudos2 Stats

Norton blocking known safe sites

With googlechrome as my browser and Windows 10 as my OS, today Norton started blocking known safe sites such as Citibank ... sites that I've safely used and paid bills with. When I click on more information, the Norton stats show 0's on all the problem areas. Therefore, these sites should be recognized as safe by Norton's automated system. If this continues, I'll have no choice but to cancel Norton and go with a competitor. Suggestions?

Replies

Kudos1 Stats

Re: Norton blocking known safe sites

Please review > https://community.norton.com/en/forums/cant-log-my-citicard-account-flagged-known-fraudulent-web-page

ronheller2001:  I did open a chat with Support and they tell me "I feel sorry for the inconvenience caused to you, however, this issue is caused due to latest incorrect virus definition of Norton and it will get fixed with in 24-48 hours as our engineers are working on it.

https://community.norton.com/en/comment/7953941#comment-7953941 

Kudos0

Re: Norton blocking known safe sites

Hi @deltavee77,

Thanks for reporting in Norton Community Forums. We have reported this issue to concern team for further analysis. Can you please let us know if you are still facing this issue? 

Sunil_GA | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: Norton blocking known safe sites

Hi deltavee77

The issue has been resolved. Please run liveupdate and check again.

Cops

Kudos0

Re: Norton blocking known safe sites

Still getting it on several sites including Tripadvisor and Pprune.

Help!

Accepted Solution
Kudos0

Re: Norton blocking known safe sites

Hi @kenko92,

This issue has been resolved with latest definitions. Please run LiveUpdates until no updates are available and restart computer to clear cache. 

Sunil_GA | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: Norton blocking known safe sites

Thank you,

All working again.

Kudos0

Re: Norton blocking known safe sites

Working now, thank you.

Kudos0

Re: Norton blocking known safe sites

Working now, thank you.

Kudos0

Re: Norton blocking known safe sites

I am still getting that Norton is blocking sites. Even my Ham Radio sites. It never happened before and wonder if this is all supposed to be fixed by now? One is eham.net.

If it ain't broke, fix it 'til it is!
Kudos0

Re: Norton blocking known safe sites

MPSAN:

I am still getting that Norton is blocking sites. Even my Ham Radio sites. It never happened before and wonder if this is all supposed to be fixed by now? One is eham.net.

Please clear browser cache and please Restart (not Shut down) machine after running Norton LiveUpdate until no updates.  
https://safeweb.norton.com/report/show?url=eham.net

Please post screenshot >> How to post an image in the forums.

maybe, you see

Kudos0

Re: Norton blocking known safe sites

Yes, that is exactly what I see ...the first image. I can clear the cache but I have run Live Update several times already today.

If it ain't broke, fix it 'til it is!
Kudos0

Re: Norton blocking known safe sites

MPSAN:

Yes, that is exactly what I see ...the first image. I can clear the cache but I have run Live Update several times already today.

Chrome (browser) is rendering page message.  Not Norton.  


Learn more https://support.google.com/chrome/answer/6098869#-201 

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