• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos1 Stats

Norton Bootable Recovery Tool stuck at Preparing Scan...

Hi, I was doing a routine scan on my Dell OptiPlex 3060 with NBRT. I was able to boot-up with the CD using an external USB CD-rom and was able to update the definition file to 29 Jan 2019 with Ethernet cable linked to the internet. However, the scanning was stuck at Preparing Scan ... Total Items Scanned: 0 for the past 12 hours. Would appreciate if anyone can send me a solution, thanks.