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Kudos0

Norton button is missing from Norton Toolbar, I.E. 8

The "Norton" button is not present in the Norton Toolbar in Internet Explorer 8, but it is present in Firefox 16.0.2.

system is Windows XP, service pack 3, with NIS v20.2.0.19, and Firefox 16.0.2 and Internet Explorer version 8.

Replies

Kudos0

Re: Norton button is missing from Norton Toolbar, I.E. 8

The "Norton" button is not present in the Norton Toolbar in Internet Explorer 8, but it is present in Firefox 16.0.2.

system is Windows XP, service pack 3, with NIS v20.2.0.19, and Firefox 16.0.2 and Internet Explorer version 8.

Kudos0

Re: Norton button is missing from Norton Toolbar, I.E. 8


g_cafe_c wrote:

The "Norton" button is not present in the Norton Toolbar in Internet Explorer 8, but it is present in Firefox 16.0.2.

system is Windows XP, service pack 3, with NIS v20.2.0.19, and Firefox 16.0.2 and Internet Explorer version 8.


Hi g_cafe_c,

Very interesting - look at my post here:

http://community.norton.com/t5/Norton-Internet-Security-Norton/My-NIS-2013-upgrade-to-20-2-0-19-Experience/m-p/834168/highlight/true#M221846

I am on Vista SP 2, using IE9 and mine does in fact also work fine on FF 16.0.2  You can see what I have tried, and what others have suggested.  I plan on continuing on it later this AM and will keep my thread updated with what I try and what (if anything) works.

Kudos0

Re: Norton button is missing from Norton Toolbar, I.E. 8

yank, and others interested,

Unlike your experience, I did not need to force a shutdown after LiveUpdating from v20.1.1.x to v20.2.0.19; the shutdown and restart ran normally, no problems.  

About 2 months ago (maybe 1 month ago?), I upgraded from version 18 to version 20 of Norton Internet Security.  

Obvious seemingly, problem is between NIS version 20.2.0.19(?) and Internet Explorer.  Who else finds this similar problem helps us know if this is rare or common.  (Just us, or widespread).

Kudos0

Re: Norton button is missing from Norton Toolbar, I.E. 8

Hi,

Sorry for the issue you are facing.

We are already tracking this issue.

Note:-

I feel you should have Minimize the Norton Tool Bar in your 18.x product from "Norton" button in tool bar and later upgraded to 20.x. 20.x does not support "Minimize Tool Bar" option hence you face this issue.

Kudos0

Re: Norton button is missing from Norton Toolbar, I.E. 8

Hi viveksu,

What about us folks who upgraded from 20.1.1.2 to 20.2.0.19 and have never minimized their toolbar?

Is this part of the uissue being tracked?  Have you seen my thread here?

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