• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Norton click opens Visual Studio

I click on "Check for New Version" and Visual Studio opens. How do I disassociate Visual Studio?

Also if I click on "Get Support" it opens Visual Studio.

I tried support but they couldn't tell me what type of file is being used. Anyone know what type of file they are using that I need to disassociate from Visual Studio?

Thanks for taking the time to read this.

Replies

Kudos0

Re: Norton click opens Visual Studio

Hello Schmuttis2. First, what OS are you using? This could be as simple as setting your program defaults in your settings. Knowing the OS and version will help.

Edited: If you are certain you do NOT have an infection you can disable Visual Studio within your Norton settings per the screenshot below. See if that corrects the issue.

 

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
Kudos0

Re: Norton click opens Visual Studio

Since I run a full system scan every night, I'm hoping I have no bugs.

IF I did this correctly, it didn't work.

What I did:

clicked "configure"

clicked "add file"

entered the path and file name for Visual Studio (taken from the properties of my shortcut) - devenv.exe

I did not reboot - perhaps I need to do this?

Right clicked on Norton in my lower Task Bar and chose "Check for New Version" Visual Studio opened

I'm running Norton Security with Backup on Windows 8.1 Pro.

One thing I don't want to do is remove all of the associated files for Visual Studio. I am a programmer so this would mess with my life.

Kudos0

Re: Norton click opens Visual Studio

Reboot and retry opening something from within your Norton dashboard to verify. The question still unanswered is are certain you do NOT have an infection?

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
Kudos0

Re: Norton click opens Visual Studio

Do I have an infection? Should I not trust what Norton is telling me? I run a full system scan an night and I just did a quick scan. Both told me all is well. Auto protect is turned on as well as email scanning. After reboot, I get consistent results from within the Norton dashboard and using the quick clicks from Norton in the taskbar. Everything works correctly (Get Support, Run Quick Scan, Run Live Update, View History) EXCEPT for New Version Check. Choosing New Version Check from either source (dashboard or taskbar) opens Visual Studio.

Accepted Solution
Kudos3 Stats

Re: Norton click opens Visual Studio

FINALLY got it fixed! This is what I went through. 1. Ran Power Eraser - it only found some .tmp files which I deleted. Had no effect. 2. Did a reinstall from https://my.norton.com/devices/home/List#. Had no effect. 3. Did a remove and install from https://support.norton.com/sp/en/us/home/current/solutions/v60392881_End..., Had no effect. 4. Compared files associated with Visual Studio on this PC and a correctly working PC. No effect. 5. Compared files associated with Google Chrome on this PC and a correctly working PC. BINGO - html was associated with Visual Studio. I changed this to Google Chrome and everything works. YEA! 6. Removed Visual Studio from "Items to Exclude from Auto-Protect, SONAR and Download Intelligence Detection. All still works.

Kudos0

Re: Norton click opens Visual Studio

Gotta love Chrome lol. Glad you found the solution after all the digging. Glad we could try helping as always. There is always something to learn, this was no exception. Let us know if you need assistance in the future.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
Kudos1 Stats

Re: Norton click opens Visual Studio

Thanks SoulAsylum. It is so nice to have a supportive community with suggestions.

This thread is closed from further comment. Please visit the forum to start a new thread.