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Kudos0

Norton ConnectSafe

Why is Norton ConnectSafe blocking sites (+18 Obviously) that i visit if i even dont have this s**t installed on my Computer or in DNS?

Replies

Kudos0

Re: Norton ConnectSafe

requested thread moved to Connect Safe Board for better exposure.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton ConnectSafe

Connect Safe board????

Camargo

Has the router you use been set up with Connect Safe?

What router are you using? Some new routers come with Connect Safe in the firmware.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton ConnectSafe

Hello Peter

Opps..  Should be Other Products, but it ended up in the right place.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton ConnectSafe

The router is D-Link DIR 600

Kudos0

Re: Norton ConnectSafe

And did you check to see if the Connect Safe has been set up in your router?

Are you seeing this only while connected to your router?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton ConnectSafe

How to check if this has been set up in my Router?
And checking about the DNS, i see that a week ago this has been put as my DNS, but i no more use this DNS (I get the DNS by the OPEN DNS), so if i dont use the DNS or any norton product why this keep in my router?

Kudos0

Re: Norton ConnectSafe

To check if it is set up in your router you need to log into the admin pages on the router. Then check what DNS settings are set up. Is the router yours, or do you live with someone whose router you are using?

Where are you checking the DNS settings?

Did you use Connect Safe at some time? How did you set it up? Just in the computer's network adapter settings?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton ConnectSafe

Whatever DNS addresses are in your computer will override whatever may be set in your router.  In your computer DNS settings, what IP addresses are showing?

Kudos0

Re: Norton ConnectSafe

I Set up at the same way the site OpenDNS tell me, But anyway i used this for something as 2 days in the past week and removed the DNS, but this keep blocking the sites.
(I Get this image from google but its the same thing i did, only changes the DNS Adress that i get from OpenDNS)

Kudos0

Re: Norton ConnectSafe

Your alternate server should be 208.67.220.220 for OpenDNS.  8.8.8.8 is Google's DNS service.  As long as you are not getting the DNS address automatically, and you have OpenDNS addresses in the boxes, there is no way that Norton ConnectSafe will be involved.  Now, it is possible that if you have Norton Security installed, the SafeWeb component may block known malicious sites.  Could that be your issue?

Kudos0

Re: Norton ConnectSafe

I Said that i get the image from Google (Because my computer is in other language), so This is not the DNS i used, I get my DNS from OpenDNS Site and not this from the image.
I get the dns from something as "Family Shield", and yes, it has something with Noton Security as the opendns sites it'selfs says it

Kudos1 Stats

Re: Norton ConnectSafe

Please post a screenshot so we can see exactly what you are referring to.

How to post an image in the forums.

Thanks.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Norton ConnectSafe

Camargo:

I Said that i get the image from Google (Because my computer is in other language), so This is not the DNS i used...

Yes, I understood that, but since you did not provide the IP addresses that you have in your computer, I tried to point to how your settings should differ from the image you posted.  Again, if you do not have Norton ConnectSafe's IP addresses set as your DNS provider, there is no way that ConnectSafe could block any websites.

Kudos0

Re: Norton ConnectSafe

This is how is set my DNS and Ip, and a random Site that the Norton ConnectSafe Appears to block ( http://54.200.80.90/?nxdomain=http%3A%2F%2Fwww.xvideos.com%2F&msgID1=116... )


Kudos0

Re: Norton ConnectSafe

It looks like ConnectSafe may be set up in the router as peterweb suggested.  Easiest fix would be to override that by changing the settings in your computer for OpenDNS, exactly as shown below.  PC DNS settings take priority over router settings.  Or you could go into your router configuration settings and change the IP addresses there from ConnectSafe to OpenDNS.

Kudos0

Re: Norton ConnectSafe

This Keeps happening with me, what you say with Change my Router Configuration?

Kudos0

Re: Norton ConnectSafe

Is this your router, or are you using one that someone else owns/controls? It it is someone elses, they may have set up ConnectSafe to help protect themselves from any possible legal liability.

If it is your router, you need to log into the router using the instructions from your router manufacturer. You can look up these instructions on the manufacturer's web site. You need to ensure you change the default username and password, so only you can access the settings pages. Then you need to look for the DNS settings in the router. Set up whatever provider's settings you want.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton ConnectSafe

So this is the DNS in my Router site, but i think it's from my own Internet service, Is this the problem?
And with changes Username and Password, in what this would help?

Kudos1 Stats

Re: Norton ConnectSafe

Camargo:

So this is the DNS in my Router site, but i think it's from my own Internet service, Is this the problem?
And with changes Username and Password, in what this would help?

That is the problem.  The only things you need to change are the two DNS IP addresses.  Change them to the OpenDNS addresses shown in the screenshot I posted earlier and click "Save" (if there is a "Save" button on the router configuration page), and you will be done.

Kudos0

Re: Norton ConnectSafe

But i don't want the OpenDNS or Norton in my computer, i just want distance from these, But if i change this DNS in the image will  fix this Norton sh*t in my computer?

Kudos1 Stats

Re: Norton ConnectSafe

If you do not want OpenDNS or the Norton ConnectSafe, just keep the ISP DNS settings. 

Is this the router that you are connecting to when you see the ConnectSafe blocks? Because if your computer is not set to the ConnectSafe settings, and the router is not set to ConnectSafe settings, you should not be seeing any ConnectSafe blocks.

It sounds like your computer is connecting to another network that has ConnectSafe set up.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton ConnectSafe

There is another router in my house, but this only gives a WiFi to the First floor, theres no Device (Except Smartphones) connected in this router.
And the ConnectSafe Only blocks the sites after a first acess, it's like if i open a XxX site, in the first time i will can acess, but after i reload the page or close it will block all the sites.

Kudos0

Re: Norton ConnectSafe

Can you check the other router to see if ConnectSafe is set up there? Your system could be getting connected to that router. Check your wifi connections when you get the ConnectSafe block.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton ConnectSafe

Now this **** ConnectSafe is blocking even Sites that i use for STUDIES, *** IS WRONG WITH THIS **** NORTON, This **** called Norton is the worst Virus i ever seen, how can someone pay for this.
http:// 54.200.58.62/?nxdomain=https%3A%2F%2Fead.sestsenat.org.br%2F&msgID1=116546&msgID2=-1&AddInType=2&PlatformInfo=DNSA&Version=3.0.5&blockedDomain=ead.sestsenat.org.br

Kudos1 Stats

Re: Norton ConnectSafe

Until you can determine exactly what router you are connected to when you see these warnings, we cannot help you. If you have not set up ConnectSafe on your computer, the only way to be getting these warnings is from a router you are connected to that is setup with ConnectSafe.

Do you have any Norton Security products on your system?

Maybe time for you to contact Norton Support and let them look at your system to see if there is something we are missing here.   www.norton.com/contactcs

BTW

The Safe Web report (that is used by ConnectSafe) for the site you list in your last post shows 9 instances of malware in the Details page.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton ConnectSafe

I really appreciate your attempt to help me, I got into the router settings, I removed my IP and DNS gave the command IPCONFIG /FLUSHDNS, I reset the modem and reconfigured the IP and DNS and now norton is not bothering me anymore.
I do not know in which part of these steps this was fixed more was some of them.
Thx for the Help Peterweb.

Kudos0

Re: Norton ConnectSafe

Glad you finally got it sorted out.

You posted that the ConnectSafe settings were not in the router, so my guess is that the flushdns did the trick.

Things happen. Export/Backup your Norton Password Manager data.

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