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Kudos0

Norton ConnectSafe DNS resolving incorrectly

Norton ConnectSafe DNS is resolving to the wrong IP for http://amber.fastsecureservers.com

It is resolving to 156.154.176.216 which causes "This site can't be reached". It should be resolving to the correct IP address of 67.210.122.222.

Thank you,

Jeff

Replies

Kudos0

Re: Norton ConnectSafe DNS resolving incorrectly

Maybe it is being redirected to a Norton Safe Web site. See this Safe Web Detailed Report when I clicked on your link.

https://safeweb.norton.com/report/show?url=http:%2F%2Famber.fastsecurese...

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton ConnectSafe DNS resolving incorrectly

Hi Jeff,

Welcome to the Norton Community!

Thanks for reporting this issue and we've also received your email.

I've passed it to the team

Mohanakrishnan G | Norton Forums Administrator | Symantec Corporation
Kudos2 Stats

Re: Norton ConnectSafe DNS resolving incorrectly

Hi Jeff,

Norton ConnectSafe DNS always connects you to a safer IP address whenever a malicious site is accessed.  In this case, the domain "amber.fastsecureservers.com" was being flagged as unsafe/malicious and hence it had got redirected to the above mentioned safer IP address. However, we have manually reanalyzed the domain and found it to be clean. So, we have modified its rating to green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=amber.fastsecureservers.com

Now, Norton ConnectSafe DNS should be taking you to the correct IP.

Regards,

Cops

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