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Norton Core Blocked Categories and profile issues
When selecting "online chat" or "discussions and online" categories to block either manually or be selecting an age >8yrs etc those two categories fail to stay selected. You can save to block those two and go out of profile then go back into profile or use the "default" SHARED profile and select age 8yrs under and it unchecks those two and cannot filter it! I've called several times, was hung up on first time, 2nd time was told server maintenance give it two days, last was told within 24hrs should hear something back as it was escalated. Also when creating profiles whether brand new or updating old ones it seems to create duplicates? I've erased core with cloud erase option, reset core, and even deleted licenses and restarted anew and still same issues. Last issue is Norton's DNS server is not working as well, leak test shows Level 3 Communications!! Any ideas??