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Norton Core & dropping IOS (iPad/phone) network connections
Varying lengths of online time and all of a sudden the browser looses connection. I can still use social website apps for a while but even they quit after a little more time. Does not seem to affect the Windows 10 machines on my network. I currently have 23 devices on this network. 5 Win 10, 4 IOS and assorted smart home switches.
It seems I am hard resetting CORE at least once a day now.
Replies
Re: Norton Core & dropping IOS (iPad/phone) network connections
Hello Payne87 Set your Core DNS to ISP and allow it to reboot. Recheck to see if your connectivity issues are resolved. Core DNS cloud still has issues that aren't fully resolved yet.
Cheers
Re: Norton Core & dropping IOS (iPad/phone) network connections
Thing is changing the DNS isn't effective for this problem. I changed my DNS before Christmas when that problem surfaced and haven't changed it back to Norton. A quick check confirms I am still on my ISP DNS. I don't lose WiFi connection as often or for as long as it used to but it still happens more frequently than it should. So far simply toggling wifi off and on on my phone has caused it to pick the connection back up.
Re: Norton Core & dropping IOS (iPad/phone) network connections
Have you tried changing the wifi channel?
Change Norton Core network band settings
Re: Norton Core & dropping IOS (iPad/phone) network connections
Yep, SendOfJive. I actually changed the wifi band settings some time ago when I was having problems connecting devices that required the 2.4 channel. I've been running the two bands as separate network names since before Christmas when the initial DNS server issues were happening. I have no clue if it's that's why I am able to reconnect to wifi rather easily when it drops connection or not.
Re: Norton Core & dropping IOS (iPad/phone) network connections
Kbennett65. Changing the band for 2.4ghz to 5ghz doesn't necessarily change the channel (it does because of different channels in each band). With each band there are different channels, follow the instructions by SendOfJive especially step no.5 and change the channel within the band that you are connected.
Re: Norton Core & dropping IOS (iPad/phone) network connections
Yes, I am thinking that picking a specific channel, rather than using Norton's default "Auto" setting might help. Or at least wouldn't hurt to try.
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