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Norton Core fails to connect to Hiawatha Broadband Inc. (HBC)
This post is for anyone in Minnesota that has Hiawatha Broadband Inc. (HBC) internet. HBC is expanding fiber networks into Minnesota communities. My Belkin N600DB Wireless Router works fine with HBC. Norton Core refuses to connect to HBC. I currently have Norton Core connected to a LAN off of the Belkin and I can connect via WiFi to the Norton Core. I spent over 3 hours on the phone with Norton Core support on Friday, August 11, 2017 before finally getting to the point of using the LAN off the Belkin before the Norton Core iPhone app actually finished setting up the Norton Core. Case # 32211816 was opened by Norton Core support. The logs from the iPhone Norton App were also submitted to Norton Core support. I am hoping for a fix next week but I expect it will take longer to work out the interface issues between Norton Core and HBC fiber. It appears to be a problem in the interface specification implementation.