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Norton Core Internet Security versus Norton 360 with LifeLock
I now have two door stops/boat anchors. Got the first several years ago while I had a multiyear subscription to Norton 360 which was also extended an additional year by the Norton Core purchase. Liked the product so well that bought a second for an extended family member and family. They were unable to maintain the home security environment and had continuous problems maintaining a stable home network. Recently I was informed by the folks at Norton with LifeLock that my Norton Core Internet Security Subscription was being replaced by Norton 360 with LifeLock and I needed to convert from the monthly $9.99 subscription to the Norton 360 with LifeLock monthly or annual subscription for $149/year and that it would also provide for the current level of Norton Core support and core management using the Norton Core App. Well, after converting the subscription Key to the new subscription, I saw the Norton Core App was reporting that that it had an expired subscription and would not continue to scan or report any security activity or notifications. Thus rendering it a virtual door stop and not be able to serve as an effective router any longer.
The worst part iwas the misguided/conflicting information that each of the Symantec/Norton divisions gave me to string me along to the point that the price point was more than doubled for me to obtain the same value I was currently getting. While at the same time Google and Microsoft along with Apple are adopting similar security features to move to more secure cloud and endpoint services. Watch out Symantec, clean up and provide better communication between your divisions or you will loose a lot of customers.