Solved.
Kudos0

Norton Diagnostic Report

When running my Norton Diagnostic Report It showing an error with my Network Connectivity a problem that it cant confirm internet connectivity at this time.It states that if i think I should be connected to the internet to check out my Network connections .When I check my wireless connection which is a private connection it states it can't find any problem s other then it shows its connected but is connected to a unknown Network.Then there are two Ethernet connections why there is two I don't understand.I have a Ethernet two and an Ethernet 3 both say they are not connected when running a diagnose and it tells me to connection is broken to plug the Ethernet cable in.But I am already connected to my wireless connection and it is working .Why is telling me to plug in the Ethernet cable ?How do I fix this error of can't confirm internet connectivity ?

Accepted Solution
Kudos0

Re: Norton Diagnostic Report

Hi,

We have released Norton Security 22.20.4.57 for Windows that contains a fix for this issue. Could you please let us know if this issue still persists? Thanks. 

-Gayathri

Replies

Kudos0

Re: Norton Diagnostic Report

Yes, this is known issue. 

https://community.norton.com/en/forums/diagnostic-report-8

Thank you for reporting this issue to us. We are aware of this issue, and are working on a fix. When we have more information, I'll post an update to this thread. Thank you. 

-Gayathri

https://community.norton.com/en/comment/8352111#comment-8352111 

Accepted Solution
Kudos0

Re: Norton Diagnostic Report

Hi,

We have released Norton Security 22.20.4.57 for Windows that contains a fix for this issue. Could you please let us know if this issue still persists? Thanks. 

-Gayathri

Gayathri R | Norton Forums Global Community Administrator | NortonLifeLock

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