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Kudos0

Norton Disabled on Outlook 2010

Hello,

I have just upgraded to Outlook 2010 and when I click on the Norton tab the Norton Mantissa buttons (4 of them) are all available but as soon as I click on one of them they all grey out and disable and remain that way? I have used the Norton uninstall/install program as mentioned in this question

http://community.norton.com/t5/Norton-360/Norton-Antispam-disabled-on-Outlook-2010/m-p/748104#M74208

and I updated to the latest Norton 360 version but the problem still exists. I also installed and reinstalled the add in and the same thing. Not sure of the use of having Norton 360 if it doesn't work with Outlook 2010?

Thanks.

Replies

Kudos0

Re: Norton Disabled on Outlook 2010

Can u click on the "Open norton Antispam" button and open the settings.  If so check the "client integration tab" settings.

Kudos0

Re: Norton Disabled on Outlook 2010

Hi, yes I forgot to mention that I have also deactivated and reactived outlook in the client integration settings wth no avail.

Thanks.

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