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Kudos0

Norton Family - Accessibility is tampered often

My son is able to tamper your app very easily.  pls fix.

He uses Honor 6X model.

Steps:

1. Pull down menu bar from top

2. Enable 'Ultra battery' 2 or 3 times

3. Mobile goes to Ultra battery mode where he could install anything as Play Store is easily accessible (note that Applock does not work in Ultra battery mode.

Replies

Kudos0

Re: Norton Family - Accessibility is tampered often

Hi @gknithi,

    Thank you for sharing your observations. Please be assured that the Norton Family team is aware of the issues related to Huawei devices, and it’s currently being worked on. Once a solution is in place, we will share an update.

     With regard to your observation about Norton AppLock, we request you to kindly share it in Other Norton Mobile Products forum

Thanks and regards,
Norton Family team

Kudos0

Re: Norton Family - Accessibility is tampered often

I dont use any other Norton product other than Norton Family.

Kudos0

Re: Norton Family - Accessibility is tampered often

I can only corroborate the issue (posted a comment to the topic in another thread). Let's see if Symantec will come up with a solution.