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Kudos0

Norton Family Alert re: Puffin Free browser on Android

Hello,

I recently setup Norton Family for my son's Android 4.1 tablet. In order for him to access games such as Animal Jam, I had to install the Puffin Free internet browser. Ever since I installed that application I am receiving alerts through Norton Family that "activity cannot be monitored with Puffin Free installed".

What exactly does this mean? Does the entire Norton Family app not work now because I have installed Puffin Free, or is it that just the Puffin app itself cannot be monitored? Or, does the Puffin app need to be configured in soem way to support the Norton Family app?

Any info is appreciated. Thanks!

Replies

Kudos0

Re: Norton Family Alert re: Puffin Free browser on Android

Hello,

I recently setup Norton Family for my son's Android 4.1 tablet. In order for him to access games such as Animal Jam, I had to install the Puffin Free internet browser. Ever since I installed that application I am receiving alerts through Norton Family that "activity cannot be monitored with Puffin Free installed".

What exactly does this mean? Does the entire Norton Family app not work now because I have installed Puffin Free, or is it that just the Puffin app itself cannot be monitored? Or, does the Puffin app need to be configured in soem way to support the Norton Family app?

Any info is appreciated. Thanks!

Kudos0

Re: Norton Family Alert re: Puffin Free browser on Android

Hi daborg,

Norton Family For Android currently doesn't support Puffin Free browser.  For what browsers Norton Family supports, please check out the link below.

https://onlinefamily.norton.com/familysafety/help.fs?action=sysRequirements

I believe the message only means Norton Family is not able to monitor activities when using Puffin Free browser, but I will double check with the the Norton Family team.  I'll update the post if the message means otherwise.

Thanks,

Katie

Thanks Katie

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