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Norton Family on Android does not enforce (or show) usage
I have just started using Norton Family since 11/25/2016. The main use case is to control 2 Android phones (Nexus 5X model) of my kids.
The system seems to be mostly working except for "Time supervision" and "Location Supervision". They both say "No activity reported in 7 days". There definitely is activity going on since "Web Supervision" shows activity on the internet, web sites visited. The email notifications seem to work, too.
I am a software developer, so able to troubleshoot issues like this one (in systems written by me :)
Please advise what can be done to resolve.
Appreciate your assistance!