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The Norton Family app keeps disappearing and uninstalling from my son's Galaxy S9.
My son got a Galaxy S9 for Christmas. I installed the Norton Family app and had no problems with it until recently. The app keeps uninstalling each day. I have reinstalled it several times. I deleted the Spring Backup app as the Norton Mobile app advisor gave an alert that it was behaving oddly. I reinstalled the Norton Family again last night and checked that it was there this morning. It was there but was not sending data to the portal. I was able to update the House rules and received notification on the S9 that those were received. I do not know what could be causing this as it was not a problem when first installed on the phone. No other apps have been identified as concerns by the app advisor. Help.