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Kudos0

Norton Family Blocking Minecraft addon

After trying for two hours to get my Kids computers to work the the minecraft technic launcher I discovered Norton Family was blocking the program some how. I had went in and tried to add the web sites that it pulls files from to the web tab, I set it to "Monitor only (All Web blocking turned off)" and Norton was still blocking the program. What else in Norton Family could be blocking this game launcher. I have verified that it is infact Norton doing it by shutting Norton protection off and the program works just fine. If I remove Norton the program works fine. I would like to continue to use the Norton Family program but if I can't figure out these settings I will find something else. I don't what to disable the Norton Family everytime my sons would like to play this. Any help or ideas would be great.

Replies

Kudos0

Re: Norton Family Blocking Minecraft addon

Hi mjdano,

Please let me know

1. What version of Java is running on the pc.

2. What version of Norton Family is running on the PC.  To find the version, please click the Norton Family icon in the system tray and select “About Norton Family”.

3. What make you think Norton Family is the reason causing the issue (What you see).  Do you get any block page from Norton Family?  If so, what URL is indicated on the block page.

Thanks

Katie

 
Thanks Katie
Kudos0

Re: Norton Family Blocking Minecraft addon

I have the same problem. Minecarft launcher is being blocked from some odd reason and it say that Norton is the one blocking it.

Any suggestions? (we're running the latest Norton version and the latest Minecraft version)

Kudos0

Re: Norton Family Blocking Minecraft addon

HI Gil100,

Can you please let us know the exact message you receive when you say "it say that Norton is the one blocking it"?  A screen shot would be helpful.

Thanks

Katie

Thanks Katie
Kudos0

Re: Norton Family Blocking Minecraft addon

Hi mjdano & Gil100,

Can you please send your Norton Family account email address to me by private message, which locates at upper right hand corner of the forum called Inbox.

Thanks

Katie

Thanks Katie
Kudos0

Re: Norton Family Blocking Minecraft addon

Hi!

I would be interested, resolved this problem?

What was the solution?

Meti 2

Kudos0

Re: Norton Family Blocking Minecraft addon

Hi Meti 2,

Please send me your Norton Family account email address by private message via the Forum by clicking Inbox.

Thanks

Katie

Thanks Katie
Kudos0

Re: Norton Family Blocking Minecraft addon

Hi Meti 2,

Thanks for your private message.   Our development team has checked into your account, but didn't see any specific application related to minecraft, is being reported or blocked.

Can you please double check again to see if the issue still exists.  If yes, can you please send me a screen shot of the block page?

Thanks

Katie

Thanks Katie

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