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Kudos0

norton family browser plug has stopped working-what does this mean? what is the plug in??

i keep getting this below sent to me about my sons computer-what is the plug in??

The Norton Family browser plug-in was unexpectedly turned off on  your computer               . This plug-in will be re-enabled automatically in five minutes. If it does not restart automatically, restart the browser or computer. The following features require the plug-in:

  • Safe Searching
  • Social network monitoring
  • Video monitoring (Premier Members)

Replies

Kudos0

Re: norton family browser plug has stopped working-what does this mean? what is the plug in??

Hi lucier,

Please check the browser that your child uses to see if the add-on for Norton Family is enabled.  You can find it by clicking Tools -> Manage Add-ons in IE if IE is being used. 

Thanks,

Katie

Thanks Katie

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