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Norton Family Install keeps uninstalling Norton Family although I want to install. (Win 7).
I installed Norton Family yesterday. The installation was a strange process, as I needed to do it three times before I got a message that everything was fine. During the two first installations, the browser window kept showing that it is still contacting server. At last I got a message saying that the software had been installed/registered (or something similar). Due to this strange behaviour, I had some second thoughts about the installation being successful and decided to unistall Family and try again later. Now I'm trying again. I choose "Add new device" and select my Win 7 (64 bit). I save the installation file on disk and run it. The window asks me to accept the terms and I do that. The installation starts. Suddenly it tells me that I'm "about to uninstall Norton Family". What on earth!? I've tried to do this now three times. Adding a device brings me at the end to an uninstall procedure, although I never select such an option. Please help.