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Kudos0

Norton Family logging sites visited, but not tracking time.

At first, it wasnt tracking anything, so I uninstalled and reinstalled the program. Now it tracks websites, but doeant track time- which is what I really need it for. Any thoughts? Thanks.

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Kudos0

Re: Norton Family logging sites visited, but not tracking time.

It started tracking time last night, and bumped him off the computer (which he repeatedly tried to override with no success).  Today it didnt show activity for his time on the computer.  Though, it did bump him off because he was using it up to the time of day that was marked unaccesible in settings. I really want to track how often he is using the computer, and to have an alert on my phone that it is bumping him off after 2 hours. I have the app installed, and it is working as good as the program.

Kudos0

Re: Norton Family logging sites visited, but not tracking time.

Hi eckmom,

Can you please explain what information & where it should locate when you said "...Today it didnt show activity for his time on the computer...."

For your request "track how often he is using the computer", you can see what time the child visits what websites at Activity -> Web online.  You can tell the earliest time he visits and last entry time for that day.

As for the feature "to have an alert on my phone that it is bumping him off", I will report your valuable suggestion to the team for their consideration.

Thanks

Katie

Thanks Katie

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