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Kudos0

Norton family not working.

For the last couple of days, I haven't be able to log in. The message comes up "Sorry- an error had occurred on the servcer. Please try again later."

Replies

Kudos0

Re: Norton family not working.

I face the same problem ..

Kudos0

Re: Norton family not working.

I've just attempted to log in, and managed successfully this time. The issue is resolved. Thanks.

Kudos0

Re: Norton family not working.

Thanks aagt for the update. 

Hi Panos,

Are you still not able to log onto your Norton Family account?  If yes, can you please send me your Norton Family account email address by private message via the forum by clicking Inbox at upper right hand corner?

Thanks

Katie

Thanks Katie
Kudos0

Re: Norton family not working.

I just managed to log onto NF successfully ..

Accepted Solution
Kudos0

Re: Norton family not working.

Problem seems to be solved ..

Kudos0

Re: Norton family not working.

Thanks for the update Panos.

Thanks

Katie

Thanks Katie
Kudos0

Re: Norton family not working.

I have been getting this same issue for 3 days now. I just tried again and I am still getting the same error. It is now also reporting that our computer is "a part of a different family account. Please try again." This report comes after it validates with the norton server. This happens on more than one computer we have. They have all been on the account for quite awhile now.

I can login to the regular Norton site, and the forums, but not Family.

Kudos0

Re: Norton family not working.

Hi btchild73,

I assume you get the login error "Sorry, An error has occurred on the server" when trying to log onto Norton Family website at https://family.norton.com/familysafety/loginStart.fs, right?  If that's true, when you get the error "a part of a different family account. Please try again." ?

Can you please send me your Norton Family account email address by private message via the forum by clicking Inbox at upper right hand corner?

Thanks

Katie

Thanks Katie

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