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Norton Family - nothing appears to be working!
I've just installed Norton Family on my PC and my daughter's phone, however nothing she does on it appears to be logged and I cannot find the phone's location. When I press 'Locate Now' on the website, I get a message saying 'Unable to connect to XXXX device'. Location services are active on the phone with high accuracy selected.
Web logging appears hours after use as well.
Is there something wrong with the service today?