Replies
Re: Norton Family sending alerts about blocked websites being visited but my teen denies ever going to any listed in the notifications
Posted: 08-Jul-2021 | 5:46AM · Permalink
Can you show the list of websites that are being alerted on?
Re: Norton Family sending alerts about blocked websites being visited but my teen denies ever going to any listed in the notifications
Posted: 08-Jul-2021 | 7:47AM · Permalink
Hi @carl w,
Web Supervision on Norton Family works with the help of the on-device VPN which would categorise, block and report URLs that are not only visited from any browser on the device, but also from the apps on the device and any url that is accessed by these apps in the background as well. A large chunk of the urls that have been reported to you, are embedded urls accessed in the background and might not be actual websites browsed.
We constantly update our backend to ignore such embedded urls. We will add these to the list.
Thanks and Regards,
Andrew.
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