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Kudos0

Norton Family status link showing its been down since 2.15 - Is this correct?!

The link listed to check the status of Norton Family https://status.norton.com/ is showing that it has been down since Feb 15th. Is that correct?!   I am not understanding how the very basic free version of this app is being discontinued when there are constant down times/outages. It seems we shouldn't be getting charged for an app that is not consistently reliable and steadily up an running. Can you please confirm? This is my time to be deciding if I will purchase this app as I received the email that the free version is ending. This does not look good!

Thanks!

Che

Replies

Kudos0

Re: Norton Family status link showing its been down since 2.15 - Is this correct?!

Hi Che,

Norton Family application is up and running throughout the time period you have mentioned. We are already working on resolving the incorrect status shown on https://status.norton.com/. We are hoping to get it resolved soon. Thank you for your patience.

Thanks!

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