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Kudos0

Norton Family - Trial Questions

Hi,

I am on trial with NF for Windows 10 and Android before I buy. Would like some clarification of the features. Thank you.

Windows 10

  • App tab - Does NF list activities on Windows 10 metro app which are installed? I don't seem to see any activities listed even though I have Windows Store app like Candy Crush Saga and Instagram Beta running?
  • Location tab - I could not seem to track the laptop on which NF is installed?
  • Social tab - how does one configure it for Facebook and Instagram app from Windows Store?

Android (tablet running Android 5)

  • App tab - activities are not listed when when using the tablet.
  • Messaging tab - is this only meant for SMS and not for app like Skype, Hangout or Whatsapp?
  • Social tab - how does one configure it for Facebook and Instagram from Play Store?
  • Video tab - does it track videos watched using Youtube from Play Store?

Replies

Kudos0

Re: Norton Family - Trial Questions

Hi jchua,

Thanks for the inquiries.

Windows 10

  • App tab - Norton Family currently monitors App for Android devices, like an Android phone, not yet for Windows device yet.
  • Location tab - Norton Family currently supports location monitoring for Android device and iOS device, like iphone. not yet or Windows device yet.
  • Social tab - Please check out the link here for details: https://family.norton.com/familysafety/help.fs?action=socialNetworking

Android (tablet running Android 5)

  • App tab - It should work.  Please make sure the App supervision is turned on at House Rules -> Apps. You have the option to block and allow apps.  For details, please check: https://family.norton.com/familysafety/help.fs?action=aboutMonitoringApps
  • Messaging tab - Norton Family currently supports SMS monitoring, not yet for app like Skype, Hangout or Whatsapp, but  you have the option to block and allow these apps as a premier user.
  • Social tab - Norton Family currently monitors Social websites for Windows, not yet for Android device yet.
  • Video tab - Norton Family currently monitors videos on PC and iOS devices, not yet for Android device yet.

The team is currently working on the features that are currently not available. For additional information on what features are available, please check https://family.norton.com/familysafety/basicpremium.fs

If you have any additional questions, please let me know.

Thanks

Katie

Thanks Katie

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