• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos1 Stats

Norton Family USELESS in case of VIBER and WHATSAPP - notification bar

Even if the smart phone is blocked completely and specifically the apps VIBER or WhatsApp the user still can communicate through the notification bar by simply pulling it down using the REPLY option.

It seems that any app using the notification bar cannot be blocked by Norton Family.

Replies

Kudos0

Re: Norton Family USELESS in case of VIBER and WHATSAPP - notification bar

Hi @Kontur Apu,

Norton Family cannot stop children from receiving notifications even when the device is locked in curfew period. As a result, if some of the chat tools, such as Whatsapp and Viber, allow to reply from within notification, Norton Family can't stop that either.

We'll update our customers when we build this capability to stop children from receiving the notifications during curfew. Thank you for your patience.

-Gayathri

Gayathri R | Norton Forums Global Community Administrator | Symantec Corporation
Kudos0

Re: Norton Family USELESS in case of VIBER and WHATSAPP - notification bar

Hi @Gayathri_R,

Is there any roadmap or target date, when this will be solved?

In my opinion it is a huge issue, that WhatsApp is not fully blocked by Norton Family.

This thread is closed from further comment. Please visit the forum to start a new thread.