• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs

Not what you are looking for? Ask the experts!

This forum thread needs a solution.

Norton Family Win 7 (IE11) not working

I have recently set up a PC running Win7 (32bit) and initially running IE8 and I have install Norton Family and setup the Device and the Children etc. and tested it....all worked fine. I added all the Windows Updates etc. and included in this was an update for Win 7 to service pack 1 and the update to IE 11. Since these have been applied Norton Family does not work it is not applying the House Rules anymore, I have checked the Norton Family Console and all looks fine...has anyone else had an issue like this???



Re: Norton Family Win 7 (IE11) not working

Update ---- Uninstalled IE11 and went back to IE8..Norton Family works fine again....I have installed IE 9, all fine. I have installed IE10, all fine.

I have then re-installed IE11 and Norton Family works fine......puzzled????

Not sure if this is due to a missing update from Windows or just an issue from jumping from IE8 direct to IE11...will try a straight jump for IE8 to IE11 again


Re: Norton Family Win 7 (IE11) not working

Hi Gibbopool2003,

Norton Family supports IE 11.  If you experience any issues with the program, please let us know.



Thanks Katie

This thread is closed from further comment. Please visit the forum to start a new thread.