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Kudos0

Norton Family Win 7 (IE11) not working

I have recently set up a PC running Win7 (32bit) and initially running IE8 and I have install Norton Family and setup the Device and the Children etc. and tested it....all worked fine. I added all the Windows Updates etc. and included in this was an update for Win 7 to service pack 1 and the update to IE 11. Since these have been applied Norton Family does not work it is not applying the House Rules anymore, I have checked the Norton Family Console and all looks fine...has anyone else had an issue like this???

Replies

Kudos0

Re: Norton Family Win 7 (IE11) not working

Update ---- Uninstalled IE11 and went back to IE8..Norton Family works fine again....I have installed IE 9, all fine. I have installed IE10, all fine.

I have then re-installed IE11 and Norton Family works fine......puzzled????

Not sure if this is due to a missing update from Windows or just an issue from jumping from IE8 direct to IE11...will try a straight jump for IE8 to IE11 again

Kudos0

Re: Norton Family Win 7 (IE11) not working

Hi Gibbopool2003,

Norton Family supports IE 11.  If you experience any issues with the program, please let us know.

Thanks

Katie

Thanks Katie

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