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Kudos0

Norton is filling out the Amazon.co.uk password correctly

Norton is not filling out the Amazon.co.uk password.

After I fill my basket and click "checkout," Amazon UK asks me to sign in again.  That sign in page is not being filled up by Norton unless I manually set IE's rendering to IE7.

When in doubt, uninstall / reinstall :smileywink:Windows 7 SP1 (64 bit), Norton Internet Security 2013, Internet Explorer 10, SpywareBlaster

Replies

Kudos0

Re: Norton is filling out the Amazon.co.uk password correctly


WLP wrote:

Norton is not filling out the Amazon.co.uk password.

After I fill my basket and click "checkout," Amazon UK asks me to sign in again.  That sign in page is not being filled up by Norton unless I manually set IE's rendering to IE7.


Hi,

When that second sign in box appears what is the status of your vault?

open with ignore this page checked or something else?

Thanks

Dick Win 10x64 current current NSBU
Kudos0

Re: Norton is filling out the Amazon.co.uk password correctly

Page not ignored.  Vault open.  Problem replicable with both PCs.  When I force change the layout by opening up Webmaster tools (F12) and choosing IE7, the logins fill in correctly.

When in doubt, uninstall / reinstall :smileywink:Windows 7 SP1 (64 bit), Norton Internet Security 2013, Internet Explorer 10, SpywareBlaster
Kudos0

Re: Norton is filling out the Amazon.co.uk password correctly


WLP wrote:

Page not ignored.  Vault open.  Problem replicable with both PCs.  When I force change the layout by opening up Webmaster tools (F12) and choosing IE7, the logins fill in correctly.


That almost sounds like a problem with the site rather than the program.

Dick Win 10x64 current current NSBU
Kudos0

Re: Norton is filling out the Amazon.co.uk password correctly

Can you test it whether you can replicate it?  I have reported to Norton via the report URL.  Hope they fix soon.

When in doubt, uninstall / reinstall :smileywink:Windows 7 SP1 (64 bit), Norton Internet Security 2013, Internet Explorer 10, SpywareBlaster
Kudos0

Re: Norton is filling out the Amazon.co.uk password correctly

I have the same problem visiting Amazon.co.uk, I go to log into my account & the information is not automatically entered, I have to enter it manually which is a pain. Using Win 8pro, IE10, page not ignored & Vault is open. With the latest FF it works fine.

I've checked using F12 & tried all the options for IE, IE7 & 8 add the logins fine as does 10 using the compatability view setting while IE 9 & 10 doesn't add the details yet if you choose IE 7, 8 or comp view & then choose IE 10 it does show the login details.

Virginia/Twilight Princess. Windows 10 Pro 64bit, iPhone X, iPad Pro 9.7".

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