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Kudos0

The Norton Firewall Connections stop show me ,its normal?

Hi There are many strangers  things happening in my Mac And I need help ,please.

I will try explain ,but please ,remember I', not technical  just one Graphic Designer ,ok?

1-The   Norton Firewall Connections stop show me data like applications,ports etc ,than I have to restart Norton and he show me again the data.

Why it's happening ? Maybe one Trojan ?

The permissions differ all time I see (after one update)and can't repair with CD install utilities too 

    The textEDit and Printer crash every time . 

3    About stranger behavior in Network 

 I use Ethernet with configure manually and have to use  PPPoE with account  name and password by provider 

 I configure manually my IPv4 manually too ;because strange number IPv4 will be change when I connect And DNS change too For example :My DNS is' x' and after connect show other number too in grey !One number stranger not my DNS provider.

 The NetBios name change too . But I never user before .I don't have any other windows .And I think other times I see this in white ! Now have name and is in grey and say it's currently being in used.

4.      After I bought Norton internet Mac security 4.0Than that I observe in firewall Norton :

4.1 -The directory services try connect internet automatically all time  .Open all port and stay listen .

4.2-   Some curios :the folder user property change System for just read not write !!!??? 

4.3 -When I open Norton firewall I see many ips blockade they try connection with my imac all time.In all directions in and out my Mac automate????

4.4 Sometimes the Norton firewall crash or stop show what is happen when I connect with some pages.Than I have to reopen Norton and see many other pages than before...

Why ?

Are there some kind Trojan ?In my Modem DNS ? Because after reinstall and update the problem are ever the same . Can you help me  ,please?

I can't work well a long time ,please...And I never have any problem with Mac in internet  before ...

Thank's a lot  anyway . 

EdiBrazil

Replies

Kudos0

Re: The Norton Firewall Connections stop show me ,its normal?

Hi There are many strangers  things happening in my Mac And I need help ,please.

I will try explain ,but please ,remember I', not technical  just one Graphic Designer ,ok?

1-The   Norton Firewall Connections stop show me data like applications,ports etc ,than I have to restart Norton and he show me again the data.

Why it's happening ? Maybe one Trojan ?

The permissions differ all time I see (after one update)and can't repair with CD install utilities too 

    The textEDit and Printer crash every time . 

3    About stranger behavior in Network 

 I use Ethernet with configure manually and have to use  PPPoE with account  name and password by provider 

 I configure manually my IPv4 manually too ;because strange number IPv4 will be change when I connect And DNS change too For example :My DNS is' x' and after connect show other number too in grey !One number stranger not my DNS provider.

 The NetBios name change too . But I never user before .I don't have any other windows .And I think other times I see this in white ! Now have name and is in grey and say it's currently being in used.

4.      After I bought Norton internet Mac security 4.0Than that I observe in firewall Norton :

4.1 -The directory services try connect internet automatically all time  .Open all port and stay listen .

4.2-   Some curios :the folder user property change System for just read not write !!!??? 

4.3 -When I open Norton firewall I see many ips blockade they try connection with my imac all time.In all directions in and out my Mac automate????

4.4 Sometimes the Norton firewall crash or stop show what is happen when I connect with some pages.Than I have to reopen Norton and see many other pages than before...

Why ?

Are there some kind Trojan ?In my Modem DNS ? Because after reinstall and update the problem are ever the same . Can you help me  ,please?

I can't work well a long time ,please...And I never have any problem with Mac in internet  before ...

Thank's a lot  anyway . 

EdiBrazil
Kudos0

Re: The Norton Firewall Connections stop show me ,its normal?

EdiBrazil,

1. I don't know what would be going on with the Connections window. It's possible that our daemon which processes this data is not responding. When the connections window stops updating, please open up Activity Monitor (in your Applications->Utilities folder) and change the popup to show "All Processes". Then look for a process called SymDaemon. Please double click on it, and click on the Sample button in the new window (you'll need to enter your username/password). Paste the data below.

2.  What permissions problems are you experiencing? The Repair Permissions command just uses the permissions that we set in our installer, since it reads our installer's permissions.  

3. It sounds like your PPPoE provider uses DHCP. It's normal for them to assign you an IP address and DNS server, which means you cannot set it manually (which is why it's in grey).

4.1. It's normal for some Mac OS X services to connect constantly. I assume you are using the Application Blocking feature to monitor which applications are connecting to the Internet. If these alerts come from Application Blocking, and the process is DirectoryServices, you should allow them. If it's coming from the Connection Blocking feature, I am not sure what's going on. Could you please take a screen shot of the alert and post it here?

4.2. I am not sure what you mean here. Could you expand on this please?

4.3. It's normal to see a lot of inbound blocked connections--that's what the firewall is supposed to do. If you could export your log file, and post some of the log entries you are not sure about, perhaps I can explain them.

4.4. Please post any crash logs you are seeing. The crash log can be found in ~/Library/Logs/CrashReporter.

Ryan 

Ryan McGann Technical Director Norton Business Unit, Symantec
Kudos0

Re: The Norton Firewall Connections stop show me ,its normal?

     Thanks a lot Ryan for help me .Now I'm starting felling better .

     

        All begin when my social communities Facebook,Orkut ,and Adium msn have strangers behavior like when disappear some post in my pages or when many strangers people try talking with me in Adium .Than I go out internet and bought Norton Security for Mac  ,and I surprise how many connect s there into or out my Mac !!! ...I hope Norton keeping  Blocking all . And the social communities be more safe with Norton . Do you have some specific project about it ?

I think have many people like fell more safe in Communities like Orkut ,Facebook if have special   Software security for it will be great !

     Well I will try answer , I'm not technical ok ,sorry if you find many mistakes ....

     Anyway ,Thanks a lot!!!!

 

1 ) About Connection ,Activity Monitor That's the Sample SymDaemon:

(The limit characters exceed ,Are there some email for send it ,please?)

 2- About Permissions ,is my secondary worry .First is with security .Than I'm here in Norton ;) ..Anything  I do ,repair or don't,with CD install nothing change ,I think reinstall again too ...

 

2009-04-09 11:32:37 -0300: Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
2009-04-09 11:32:37 -0300: Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/DVD.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
2009-04-09 11:32:37 -0300: Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSettings.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
2009-04-09 11:32:38 -0300: Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSources.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
2009-04-09 11:32:38 -0300: Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Movies.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
2009-04-09 11:32:38 -0300: Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Music.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
2009-04-09 11:32:38 -0300: Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Photos.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
2009-04-09 11:32:38 -0300: Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Podcasts.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
2009-04-09 11:32:38 -0300: Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/TV.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
2009-04-09 11:32:38 -0300: Permissions differ on "System/Library/PrivateFrameworks/BackRow.framework/Versions/A/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
2009-04-09 11:32:39 -0300: Permissions differ on "Library/Preferences/com.apple.xgrid.agent.plist", should be -rw-rw-r-- , they are -rw-r--r-- .
2009-04-09 11:32:48 -0300: Permissions differ on "private/var/spool/cups/cache/rss", should be drwxr-xr-x , they are drwxrwxr-x .
2009-04-09 11:32:48 -0300: Permissions differ on "System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .

3-   Thank's.I restart modem for original configurations fabric ,now I hope be ok. But the number DHCP is static now.I think it's not too safe.

4.1 - I take one picture about Application  Blocking (Example: ocspd, nmbd, httpsproxyd , PubSubAgent )and post in my profile ok?

Can you see ,please?

4.2. - Picture 8 .The Directory Service change permissions alone ,the ' System ' showsometimes :Read only .Than I have to change for read and write .Is it normal ?

4.3. - About Crash Report .

If I click in System preferences Print e Fax :Crash! And text-Read Application too.

It's very extensive file :sorry .I have other crash about Safari.TextEdit .

Problem Report for System Preferences:

(I have to send by email ,gigantic file)

Thanks

Edione Maria  Wosniack

Graphic Designer

Brazil 

EdiBrazil
Kudos0

Re: The Norton Firewall Connections stop show me ,its normal?

Hi please,I need help .Today the firewall Norton is very strange ,stop works ,the lights  modem is jump and they don't register more nothing ,I don't know what to do .Can you help me please ?
EdiBrazil

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