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Norton Ghost 15 recovery environment freezes

I have been using Norton Ghost 15.0.1 to create system images from my HP ProDesk Computer, running Windows 7 Pro. When I am trying to recover a system image using the Symantec Recovery Disk or LightsOut Restore, the windows files are loaded upon boot. Nevertheless, as soon as the Recovery Environment starts the window is freezing and keyboard or mouse are not responsive anymore. How can I get the system restore done?