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Kudos0

Norton Ghost 15 Recovery Failing

The Norton Ghost 15 backup restore we have keeps on crashing.

A professional data recovery shop has stated the following … “I am 99% sure that the program crashing is due to the read errors in the recovered files. Since the backup files are compressed, when errors are encountered in the backup stream while decompressing (which is simply a type of mathematical algorithm), the program will either deal with the error elegantly or it will overflow (which seems to be the case here). I don't know if Norton has developed their own compression algorithm or if they use modified versions of standard compression algorithms documented on the internet, but if Norton doesn't mind disclosing that information to us we might be able to write a utility to decompress utilizing that algorithm. We "might" be able to write a utility in such a way that it can resync after an error in the stream.”

Can anyone help with this?

Replies

Kudos0

Re: Norton Ghost 15 Recovery Failing

Maybe if you can tell us what your trying to do?

As for the compression, the types of compressions have been mentioned here before but I'm not sure knowing the type would even help you because the implementation of the compression matters too.

Dave

Kudos0

Re: Norton Ghost 15 Recovery Failing

Thanks for you note Dave

We are trying to recover the files that had been backed up using Norton Ghost 15.

The recovery is not working i.e.  the Norton Ghost 15 program crashing - apparently due to read errors in the recovered files.

It seems the Norton Ghost 15 program is overflowing

The thinking is that if we knew what compression algorithm Norton Ghost 15 is using, the data recovery shop might be able to write a utility to decompress utilizing that algorithm i.e. they "might" be able to write a utility in such a way that it can resync after an error in the stream.

Do you know the compression algorithm Norton Ghost 15 is using?

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