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Kudos0

Norton Ghost installtion version doesn't recognise previous Backup jobs?

Hi,

I have installed Norton Ghost, and then I created some recovery points and saved them in external hard disk. Then, I have restored my computer from Factory Recovery and all the programs removed.

After that, I have reinstalled "Norton Ghost", but when I launced Norton Ghost, I didn't see that Norton Ghost recognise the previous recovery points when I click on the 'backup jobs' tab in advance option.

Replies

Kudos0

Re: Norton Ghost installtion version doesn't recognise previous Backup jobs?

Hi,

I have installed Norton Ghost, and then I created some recovery points and saved them in external hard disk. Then, I have restored my computer from Factory Recovery and all the programs removed.

After that, I have reinstalled "Norton Ghost", but when I launced Norton Ghost, I didn't see that Norton Ghost recognise the previous recovery points when I click on the 'backup jobs' tab in advance option.

Kudos0

Re: Norton Ghost installtion version doesn't recognise previous Backup jobs?

It's because you do not have the history files any more. You might be able to restore them from your last backup (v2i file). They are located at C:\ProgramData\Symantec\Norton Ghost\History.

You would have to stop the ghost service and would probably wipe out the history for the one you just created.

Keep in mind, the files are still usable without showing in history.

Kudos0

Re: Norton Ghost installtion version doesn't recognise previous Backup jobs?


redk9258 wrote:

It's because you do not have the history files any more. You might be able to restore them from your last backup (v2i file). They are located at C:\ProgramData\Symantec\Norton Ghost\History.


Thanks a lot,

How can I find this path C:\ProgramData\Symantec\Norton Ghost\History. as long as I have restore my computer from the Factory Recovery which have deleted everything was avialble before.

I have now some points in my exteranl hard disk, but they are not shown in the Norton Ghost when I launch it

Kudos0

Re: Norton Ghost installtion version doesn't recognise previous Backup jobs?

You would use Recovery Point Browser to open the latest (i)v2i file.

Kudos0

Re: Norton Ghost installtion version doesn't recognise previous Backup jobs?


redk9258 wrote:

You would use Recovery Point Browser to open the latest (i)v2i file.


Thanks a lot,

How can I do this? What are the step?

I would like to say that those Recovery points have created before I have resorted my Windows from Factory Recovery. So, as you know that all programs have installed and also Norton Ghost. Thus, all the Recovery points were showing in the Norton no longer show after I have reinstall the Norton, although there are still in my external hard disk.(destination)

Kudos0

Re: Norton Ghost installtion version doesn't recognise previous Backup jobs?

If you have Ghost installed, you just double click the v2i file and it will open Recovery Point Browser.

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