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Kudos0

Norton headache,I see BIG RED X.

I have installed Norton Security 5 Deluxe on my Mac,yesterday and since I've been trying to sort out the issues.

I have managed to Live update is done.Now I can not get past the colour red.I can not scan anything.Security at risk,Scans at risk.

  Live Update attention?O what is going on.Norton seems to have a simple layout on screen,yet so many hidden problems.

Can you please help me simply protect my Mac? Thank you.

Replies

Kudos0

Re: Norton headache,I see BIG RED X.

Try running Disk Utility, Repair Disk Permission then restart your Mac once complete. 

  • Choose Go > Utilities.

  • Double-click Disk Utility.

  • Select the volume in the left pane for which you want to repair permissions. (Macintosh HD) 

  • Click the First Aid tab.

  • Repair Disk Permission

(Additional) - Check also if you do have another security program installed in your Mac (Avast,Avira,Bitdefender,F-Secure,Intego,Kasperskey,McAfee,Panda,Sophos,TrendMicro,Webroot  etc.) 

Kudos0

Re: Norton headache,I see BIG RED X.

Hi Sonia1

Are you still facing issues with Norton Security 5 deluxe?

Thanks

Kudos0

Re: Norton headache,I see BIG RED X.

Uninstall, and then if really desperate to have Norton on your Mac reinstall it... that was the only way I found to get round the issue

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