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Kudos0

Norton ID Safe - Password Generator

I’ve been a very happy Norton user since the DOS days. I’m currently using Norton Security, but I’ve encountered an issue with the Password Generator. It allows me to create very strong passwords, then Copy them, but it only allows me to Paste them outside the ID Safe. It does not allow me to paste the generated password into the newly created login field inside the Safe. I work around it by pasting it into notepad then copying it again. I’m sure you’ll agree it’s not logical to prevent a newly created 28 character password from being copied from one part of the ID Safe to another. :)

Replies

Kudos0

Re: Norton ID Safe - Password Generator

Can you be more specific about what device you are using ID Safe on? You have posted on a Mobile forum board, and used an IOS label for your post. Are you using this just on a PC, or are you in fact using an iPad with ID Safe?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton ID Safe - Password Generator

This issue is in the ID Safe on my iPhone 7, running on iOS 11.4. The problem does not exist in Internet Explorer running on my Surface Pro 4.
Kudos0

Re: Norton ID Safe - Password Generator

I just tried on my iPad on IOS 9. I was able to generate a password, copy it, then I was able to paste it into the password field.

Are you able to copy and paste items in other apps on the iPhone?

It is possible that there is some issue with IOS 11. 

Things happen. Export/Backup your Norton Password Manager data.
Accepted Solution
Kudos0

Re: Norton ID Safe - Password Generator

Thanks for your replies, but I’ve fixed the problem myself by deleting the app then downloading and installing it again. There must have been a hiccup during one of its updates. :)
Kudos0

Re: Norton ID Safe - Password Generator

Good news. Thanks for posting back.

Things happen. Export/Backup your Norton Password Manager data.

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